Terms of service

Terms of Service

Welcome to Traction Bikes. By accessing or using our website at tractionbikes.co.uk, you agree to be bound by these Terms of Service. Please read them carefully.

1. About Us

Traction Bikes is a UK-based retailer of genuine Sur-Ron electric dirt bikes and accessories. References to "we", "us", or "our" refer to Traction Bikes.

2. Use of Our Website

You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You must not misuse our website by knowingly introducing viruses, trojans, or other malicious material.

3. Products & Pricing

We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, errors may occur. We reserve the right to correct any errors and to cancel or refuse any order placed based on incorrect information.

All prices are displayed in GBP and include VAT where applicable. Delivery charges are calculated at checkout.

4. Orders & Payment

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase. We accept the payment methods displayed at checkout.

An order confirmation email does not constitute acceptance. Acceptance occurs when we dispatch the goods.

5. Delivery

We aim to deliver within the estimated timeframes shown at checkout. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control.

6. Returns & Refunds

Our full returns and refund terms are set out in our Refund Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Traction Bikes or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Traction Bikes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

9. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated date. Continued use of the website after changes constitutes acceptance of the revised terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Contact Us

If you have any questions about these Terms, please contact us via our Contact page.