Frequently Asked Questions
Are Sur-Ron bikes road legal in the UK?
No. All three bikes we sell (Hyper Bee, Light Bee X and Ultra Bee HP) are supplied off-road only and are not type-approved for UK public roads in stock form. They are for private land, tracks and motorsport use.
Which Sur-Ron should I buy?
It depends on the rider. The Hyper Bee suits younger and beginner riders, the Light Bee X is the all-round trail bike, and the Ultra Bee HP is the flagship for experienced riders. See our full comparison at /pages/compare-sur-ron-bikes.
Do you offer finance?
Yes. We offer Payitmonthly finance at checkout, letting you spread the cost over 12 months at 0% APR with no extra cost. Finance is subject to status and available to UK residents aged 18 and over. Traction Bikes is a credit broker, not a lender.
How long does delivery take?
UK warehouse models usually arrive within around 3 to 5 working days. Pre-order models shipped from the China warehouse take around 40 to 60 days. Mainland UK delivery is free. See /pages/delivery for full details.
Do the bikes come with a warranty?
Yes. Every bike includes a 12-month warranty. Extended warranty cover is also available at checkout.
What age is the Hyper Bee suitable for?
Sur-Ron design the Hyper Bee around riders roughly age 8 and up. The seat height adjusts from 630 to 710 mm and a parental remote lets an adult limit speed and cut power.
Can I return my bike?
Yes. Unused bikes can be returned within 14 days. Pre-orders can be cancelled at any time before dispatch for a full refund. See our returns policy at /policies/refund-policy.
Can I collect in person?
We do not have a public showroom yet. Our dedicated storefront opens in late 2026. For now we operate online with nationwide delivery, and collection can be arranged on pre-paid orders only. See /pages/find-us.
How do I get support?
Message us on WhatsApp from any page, or email contact@tractionbikes.co.uk. We are a UK-based team and happy to help you choose the right bike.